Terms of Service.
These terms explain the general basis on which Blitz Studios provides website design and development services. Project-specific written quotes and agreements take precedence where agreed by both parties.
01. Quotes and pricing
Package prices displayed on this website are starting prices in New Zealand dollars (NZD). The final price depends on the project's requirements, complexity, content and any additional features requested.
A written quote will be provided for approval before work begins. Additional work will be discussed and agreed upon before charges are incurred.
02. Scope of work
Each package includes the features and limits described on the website and in the accepted quote. New pages, integrations, major redesigns and features outside the agreed scope may require an additional quote.
Clients are responsible for supplying accurate business information, text, images and other materials unless content creation is expressly included in the quote.
03. Revisions and changes
Revision allowances depend on the selected package. Minor changes requested after launch may be covered by an applicable support package. Major updates may cost NZ$40–NZ$100 or more if the work is more complex; the cost will be confirmed before work proceeds.
04. Hosting and domain arrangements
Where included, the package provides one year of the agreed custom domain and hosting arrangement, subject to the written quote and provider terms. Registration, renewal, transfer, third-party subscription and other ongoing costs will be disclosed before approval.
Domain availability and hosting performance depend on third-party providers. Renewal arrangements after the included period must be agreed in advance.
05. Support and maintenance
Professional and Enterprise packages include website support and minor changes during the agreed support period. The description “24/7 support” means a channel for submitting support requests at any time; it does not guarantee an immediate response or resolution at all hours.
Major development work, new features and work outside the agreed scope may incur additional charges after approval.
06. Payment and project delivery
Payment milestones, due dates, delivery estimates and any deposit requirements will be specified in the written quote. Work will begin once the agreed conditions are met. Delays in receiving content, approvals or payments may affect delivery dates.
07. Ownership and third-party materials
Ownership, handover of source files and usage rights will be set out in the accepted quote. Third-party software, fonts, images, hosting platforms and other assets remain subject to their own licence terms.
08. Client responsibilities
Clients must ensure that materials they supply may legally be used and that information published on their website is accurate. Clients are responsible for maintaining access to their accounts and safeguarding their credentials.
09. Cancellations and disputes
Any cancellation, refund, defect-correction and dispute-resolution arrangements will be specified in the written agreement. Nothing in these terms is intended to exclude any rights or remedies that cannot legally be excluded under applicable New Zealand law.
10. Privacy and enquiries
Information submitted through our enquiry form is used to respond to the request and discuss potential work. We will take reasonable steps to protect that information and limit access to people who need it for that purpose. Information may be processed by service providers used to operate the website and handle enquiries.
11. Changes to these terms
These general terms may be updated over time. The terms applicable to a particular project should be confirmed in the written quote or agreement accepted by both parties.
12. Contact
Questions about these terms or a potential project can be sent through our enquiry page or by phone.
These are general website terms and are not a substitute for legal advice. Review them for your business and actual service arrangements before accepting clients.